{"id":2004,"created_at":"2023-06-10T11:34:46.444000+05:30","updated_at":"2023-06-10T11:34:46.444000+05:30","active":true,"name":"Privacy Policy Restaurant app","value":"Thank you for choosing \"Stores of India\" as your platform to register and sell food online. This policy outlines the terms and guidelines that govern the use of the \"Stores of India\" restaurant owner app. By registering and using the app, you agree to comply with this policy. Please read it carefully before proceeding.\r\n\r\nRegistration and Account Management:\r\n1.1 Eligibility: Only restaurants operating in India are eligible to register on the \"Stores of India\" app.\r\n1.2 Account Information: You must provide accurate and up-to-date information during the registration process. This includes business name, contact details, and relevant licenses or permits required by local authorities.\r\n1.3 Account Security: You are responsible for maintaining the confidentiality of your account credentials and ensuring that they are not shared with unauthorized individuals.\r\n\r\nFood Safety and Quality:\r\n2.1 Compliance with Regulations: As a registered restaurant on the \"Stores of India\" app, you must comply with all applicable food safety regulations and standards set by local authorities.\r\n2.2 Hygiene Practices: You are responsible for maintaining clean and hygienic food preparation and storage areas, as well as following safe food handling practices.\r\n2.3 Quality Assurance: All food items listed on the app must meet the highest standards of quality, freshness, and taste.\r\n2.4 Ingredients and Allergens: It is your responsibility to accurately disclose all ingredients used in your food items, including potential allergens, to help customers make informed decisions.\r\n\r\nMenu Management and Pricing:\r\n3.1 Accurate Menu Information: You are responsible for providing accurate and up-to-date menu information on the app, including item descriptions, prices, and availability.\r\n3.2 Menu Changes: You must promptly update the app if there are any changes to your menu, including additions, removals, or price adjustments.\r\n3.3 Pricing Transparency: Prices displayed on the app must be inclusive of all applicable taxes, charges, and delivery fees.\r\n\r\nOrder Fulfillment and Delivery:\r\n4.1 Order Acceptance: You agree to promptly accept and fulfill orders placed by customers through the app, subject to availability.\r\n4.2 Timely Delivery: You should strive to deliver orders within the estimated timeframes communicated to customers. In case of any delays or unforeseen circumstances, you must inform the customer promptly.\r\n4.3 Packaging and Presentation: Food items should be packaged securely and presented in a manner that maintains their quality and appearance during delivery.\r\n4.4 Delivery Partners: You have the option to use your own delivery personnel or partner with authorized delivery services. In either case, the delivery process should adhere to local traffic and safety regulations.\r\n\r\nCustomer Service and Dispute Resolution:\r\n5.1 Communication: You must provide responsive and helpful customer support to address any queries, concerns, or complaints raised by customers through the app.\r\n5.2 Dispute Resolution: In the event of a dispute with a customer, you should make reasonable efforts to resolve the issue amicably. If a resolution cannot be reached, \"Stores of India\" may intervene to assist in reaching a fair resolution.\r\n5.3 Refunds and Returns: Refunds or returns should be handled in accordance with applicable laws and your own refund policy, which must be clearly communicated to customers.\r\n\r\nIntellectual Property:\r\n6.1 Ownership: You retain full ownership of the intellectual property rights associated with your restaurant, including your logo, branding, and menu content.\r\n6.2 License: By using the \"Stores of India\" app, you grant \"Stores of India\" a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your restaurant's name, logo, and menu content for the purpose of promoting your business on the app.\r\n\r\nCompliance with Laws and Regulations:\r\n7.1 Legal Compliance: You must comply with all applicable laws, regulations, and industry standards related to food safety, consumer protection, advertising, and data privacy.\r\n7.2 Licensing and Permits: It is your responsibility to obtain and maintain all necessary licenses, permits, and certifications required to operate your restaurant and sell food online.\r\n\r\nTermination:\r\n8.1 Termination by Either Party: You or \"Stores of India\" may terminate the agreement at any time, for any reason, by providing written notice to the other party.\r\n8.2 Consequences of Termination: Upon termination, you will no longer have access to the app, and \"Stores of India\" will remove your restaurant's listing from the platform.\r\n\r\nAmendments:\r\n9.1 Policy Updates: \"Stores of India\" reserves the right to update or modify this policy from time to time. You will be notified of any material changes, and your continued use of the app after such changes will constitute your acceptance of the updated policy.\r\n\r\nBy using the \"Stores of India\" restaurant owner app, you acknowledge and agree to abide by the policies and guidelines outlined above. Failure to comply with these policies may result in the suspension or termination of your account."}